Security & Helping Keep Menudoor Safe

At Menudoor, we take the integrity of our platform and the safety of our users very seriously. While we do not collect sensitive financial data, we are committed to maintaining a secure environment where food lovers can explore menus without any risk.

Help keep Menudoor safe for the community by disclosing security issues to us.

1. Reporting a Security Issue

If you are a security researcher, a developer, or a regular user and you discover a bug, a technical glitch, or a potential security vulnerability on our website, we encourage you to let us know immediately. Your proactive reporting helps us close the door on potential threats before they can affect the community.

2. How to Report

Please do not share the details of any security issue publicly until we have had a reasonable amount of time to fix it.

3. Responsible Disclosure Guidelines

To protect our users, we ask that you follow these ethical guidelines when investigating or reporting an issue:

• Do No Harm: Avoid any actions that could interrupt our service or result in data destruction.
• Privacy First: Do not attempt to access, modify, or use data belonging to other users or restaurant owners.
• Confidentiality: Keep the details of the vulnerability private until we have successfully resolved the issue.

4. Our Commitment to You

When you report a security concern to us, we promise to:

• Acknowledge your report promptly.
• Work diligently to investigate and fix the issue.
• Keep you updated on our progress as we work toward a solution.

5. User Security Tips

While we work hard on our backend, we also encourage our users to stay safe:

• Always ensure you are visiting the official Menudoor website.
• Be cautious of any third-party links that claim to offer Menudoor services outside of our official platform.
• Remember, Menudoor will never ask you for your UPI PIN, OTP, or credit card details over a call or email.